Privacy policy

PRIVACY NOTICE AARJA HEALTH

 

WEBSITE OWNER

Aarja Health AS ("us", "we" or "our")

Altaveien 94, 9513 Alta, Norway
Email: support@aarjahealth.no

 

CONTACT US

Do you have questions about our data protection at aarjahealth.com? Send us an email at support@aarjahealth.no, and we will get back to you as soon as possible.

 

WHAT IS THIS PRIVACY POLICY FOR

On this page, we inform you about our policies for collecting, using, and disclosing personal data we receive from users of the website. We use your personal information only to improve your experience on the website and to enhance the website itself. We also use analytics on our website to learn more about how it is used and how we can improve it. By using the website, you agree to the collection and use of information in accordance with these policies.

In this privacy policy, you will find details about the data we collect about you and how we use it to improve your experience.

 

WHAT DATA DO WE COLLECT, AND HOW DO WE USE IT

When you visit the website, we automatically collect certain information about your device, including information about your browser, IP address, time zone, and some of the cookies installed on your device. As you browse the website, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the website, and information about how you interact with the website. We refer to this automatically collected information as "Device Information".

We generally use the order information we collect to fulfill orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this order information to:

  • Communicate with you
  • Screen our orders for potential risk or fraud
  • When you shop according to the preferences you have shared with us, provide you with information or advertising related to our products or services

We use the device information we collect to help protect ourselves against potential risk and fraud (especially your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing and advertising campaigns).

Sharing your personal information 
We share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the website—you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Aarja uses the services of Hotjar Ltd. As a web analytics tool, Hotjar uses cookies and other technologies to collect information about visitors' behavior and their devices, especially the device's IP address (collected and stored anonymously), screen size, device type (unique device identifiers), browser used, location (country only). Hotjar stores this information in a pseudonymized user profile. This information is not used by Aarja or Hotjar to identify individual users and is not combined with information about other individual users. You can find more information in Hotjar's privacy policy.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or otherwise to protect our rights.

Behavioral advertising 
As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:


Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

Do Not Track 
Please note that we do not alter our website's data collection and usage practices when we see a Do Not Track signal from your browser.

 

COOKIES

We collect device information using the following technologies:

  •  "COOKIES" are data files placed on your device or computer and often include an anonymous unique identifier. We use cookies on our website to improve user experience. Cookies are small text files that a browser stores on your device, and they are used, for example, when a service wants to save information as you move from one website to another. If you do not want to use cookies, you can change your cookie settings at any time in your browser. Please note that disabling cookies may affect how our website functions. For more information about cookies and how to disable them, you can visit http://www.allaboutcookies.org.
  • "LOG FILES" track actions that occur on the website and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "WEB BEACONS," "TAGS," and "PIXELS" are electronic files used to record information about how you browse the website.

When you enter our website, we ask for your consent to allow us to store the following cookies on your device:

Additionally, when you make a purchase or attempt to make a purchase through the website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information".

When we talk about "Personal Information" in this privacy policy, we mean both device information and order information.

 

YOUR RIGHTS

You have the right to request access to, deletion of, and correction of your personal data collected and processed by us, as well as to send us any other requests based on applicable data protection laws (e.g., request restriction of data processing). Furthermore, you always have the right to prohibit us from sending newsletters or other marketing messages to you.

Additionally, if you are a European resident, please note that we process your information to fulfill contracts we may have with you (for example, if you place an order through the website), or otherwise to pursue our legitimate business interests mentioned above. Also, please note that your information will be transferred outside Europe, including to Canada and the USA.

Data protection laws are overseen in Finland by the Finnish Data Protection Authority. If you have questions that fall under the jurisdiction of the Data Protection Authority, or if you wish to file a complaint regarding the processing of personal data, you can contact the Data Protection Authority's office as instructed at www.tietosuoja.fi.


DATA RETENTION 
When you place an order through our website, we will store your order information in our records until you ask us to delete this information.
 
HOW WE SECURE YOUR DATA

We consider all personal data we collect to be confidential. Your data can only be accessed by our employees and some of our employees in partner companies when it is necessary for them to perform their work related to your data. The network and equipment of Aarja Health AS are secured by using appropriate measures to protect personal data against unauthorized access and accidental or unlawful destruction, alteration, disclosure, transfer, or other unlawful forms of processing.

We may outsource our processing of personal data to external service providers. In such cases, we enter into appropriate agreements with the providers to ensure that your personal data is processed confidentially and in accordance with this privacy policy and applicable laws. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Although we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

 
CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on the website. You are advised to review this privacy policy periodically for any changes.