TERMS OF USE

  1. The parties

The seller is Aarja Health AB, Kistagången 20B, 16440 Stockholm. Org. No. 559419-0513 and is referred to as the seller in the following.

The buyer is the consumer who places the order and is hereinafter referred to as the buyer/buyer. Aarja Health AS offers this website, including all information, tools and services available on this website to you, the user, conditioned upon your acceptance of all terms, conditions, guidelines and notices stated here. By visiting our website and/or purchasing anything from us, you engage in our "Service" and agree to be bound by the following terms ("Terms of Use", "Terms"), including the additional terms and policies referenced herein in and/or accessible via hyperlink. These Terms of Use apply to all users of the Website, including, but not limited to, users who are browsers, vendors, customers, sellers and/or contributors of content.

Please read these terms of use carefully before accessing or using our website. By accessing or using any part of the Website, you agree to be bound by these Terms of Use. If you do not agree to all the terms of this Agreement, you may not access the Site or use any Services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.
Any new features or tools added to the current store shall also be subject to the Terms of Use. You can review the most recent version of the Terms of Use on this page at any time. We reserve the right to update, change or replace parts of these Terms of Use by posting updates and/or changes on our website. It is your responsibility to regularly check this page for changes. Your continued use of or access to the Site after changes are posted constitutes your acceptance of those changes.

Our store is on Shopify Inc. It is an online e-commerce platform that allows us to sell our products and services to you. These terms and conditions shall be governed and interpreted in accordance with Swedish law, without regard to conflicts of law.

Information and images on the website are owned by the company or the partner and may not be copied and used without permission.

  1. Contact information

Legal address: Kistagången 20B, 16440 Stockholm.

Telephone number: +47 78 44 20 00

Email: support@aarjahealth.com or use our contact form

  1. Conditions for the online store

By agreeing to these Terms of Use, you represent that you are of legal age in the country in which you live, or that you are of legal age in the country or state in which you live, and that you have given us your consent to allow any minor to use this website.

You may not use our Products for any illegal or unauthorized purpose, nor, in using the Service, may you violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit viruses or any code of a destructive nature. Violation of any of the Terms will result in immediate termination of your Services.

  1. Terms and Conditions

We reserve the right to refuse to offer services to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transmitted unencrypted and involve (a) transmission over various networks; and (b) changes to accommodate technical requirements for connecting networks or devices. Credit card information is always encrypted during transmission over the network.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service or access to the Service or any contact on the website through which the Service is provided, without express written permission from us.

The headings used in this Agreement are included for convenience only and will not limit or otherwise affect these Terms.

  1. The correctness, completeness and timeliness of the information

We are not responsible if information made available on this website is not accurate, complete or current. The material on this website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more current sources of information. All reliance on the material on this website is at your own risk.

This website may contain some historical information. Historical information is not necessarily up to date and is provided for reference only. We reserve the right to change the content of this website at any time, but we have no obligation to update any information on our website. You agree that it is your responsibility to monitor changes to our website.

  1. Change of services and prices

All prices are shown in Swedish kronor and include VAT. In the shopping cart you will see the total price including all shipping and taxes. The prices of our products are subject to change without prior notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.

We shall not be liable to you or any third party for any changes, price changes, suspensions or interruptions of the Service.

  1. Products or services

Certain products or services may be available exclusively online through the Site. These products or services may have limited quantities and may only be returned or exchanged in accordance with the return policy.

We have made every effort to display the colors and images of our products displayed in the store as accurately as possible. We cannot guarantee that your computer monitor's display of colors will be accurate. We reserve the right, but have no obligation, to restrict the sale of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the amount of products or services we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service offered on this website is void where prohibited.

We do not guarantee that the quality of products, services, information or other materials purchased or received by you will meet your expectations, or that any errors in the Service will be corrected.

  1. Accuracy of billing and account information

We reserve the right to refuse orders you place with us. We may, at our sole discretion, limit or discontinue the number of purchases or products per person, per household or per order. These restrictions may include orders placed by or under the same customer account, same credit card, and/or orders with the same billing and/or shipping address. In the event that we change or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided when the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card number and expiration date, so that we can complete transactions and contact you as needed. For more information, see return policy.

  1. Ordering

Products are ordered via our online store aarjahealth.se. You can order by placing your desired product in the shopping cart and completing the order. All orders are confirmed via e-mail, which shows the order price, delivery costs and an overview of ordered products. To receive an order confirmation, you must provide an email address when placing your order.

The customer accepts the delivery conditions that apply to each order. All prices include VAT in Sweden. Please note that if you order to another country, you may be liable for customs duties.

We offer paid products and/or services on the Website. In that case, we use third-party services for payment processing (eg payment processors).

  1. Payment and method of payment

We will neither store nor request your payment card details. This information is provided directly to our third party payment processors, whose use of your personal information is subject to their privacy policies. These payment processors adhere to the standards established by PCI-DSS administered by the PCI Security Standards Council. You can find all active payment methods on the checkout page and by going through the payment section in the shopping cart. There are no additional charges on your original purchase other than those listed in the order confirmation email you receive.

How to pay by card:

  • Fill in all information about yourself and your address.
  • Choose payment with VISA or Mastercard.
  • Enter the card number, expiry month and year and the security code on the back of the card (the last three digits).
  • Enter your code, password or similar to complete the purchase with 3D-secure.

The amount is reserved on your account immediately after ordering, and will then not be available on your payment card until the reservation is possibly triggered. The reservation will not be charged to your payment card until the order has been processed by us, and will be triggered again if your order is declined. If only parts of your order can be delivered, funds will only be deducted for the goods that can be delivered to you, and the remainder of the reservation will again be released and available in your account.

How to pay with Vipps:

  • Payment with Vipps is free of charge up to SEK. 5,000/day.
  • Fill in all information about yourself and your address.
  • Choose payment with Vipps.
  • Enter your phone number (8 digits), then enter the Vipps app where you will receive a request for payment which must then be approved with your personal Vipps code (4 digits).

The amount is reserved on your account immediately after ordering, and will then not be available on your payment card registered in Vipps until the reservation is possibly triggered. The reservation will not be charged to your payment card until the order has been processed in store and will be triggered again if your order is declined. If only parts of your order can be delivered, funds will only be deducted for the goods that can be delivered to you, and the balance of the reservation will again be released and available in your account.

This is how you pay with Klarna:

  • Klarna Invoice with 30 days payment period.
  • If you choose to pay by invoice, you will receive an invoice via e-mail when the package is sent from us.
  • The invoice is due within 30 days of the item being shipped.
  • Klarna installment or account, this is a separate choice at checkout.
  • The invoice is sent to the same email address as specified in the order.

Worth noting when choosing a Klarna invoice/part payment, you will find more information and general credit conditions here under Klarna's terms of use , Klarna's privacy policy ). Klarna can be contacted on 21 01 89 91 or at klarna.se. You must be of legal age to act.

If you are going to return all or part of your order and have chosen invoice as the payment method, you can postpone the due date yourself free of charge at www.klarna.se. If this is not done, a reminder fee may apply before your return has been received and processed. Fees are charged to the customer. When ordering an exchange, no return must be registered with Klarna as the customer must refer to the same invoice when using the exchange function.

How to pay with PayPal :

  • Payment with PayPal is free of charge.
  • By paying with PayPal, you can either use your existing PayPal account and log in when you pay, or continue without previously having an account and pay with a debit or credit card.

You will be redirected to complete your order when you check out, all information is encrypted with SSL encryption, preventing unauthorized access to your card information. For more information on this, go to paypal.com.

How to pay with Apple Pay:

Apple offers secure payments, where you can choose whether you want to pay with VISA, MasterCard or AmericanExpress.

How to use gift cards or discount codes:

If you have a gift card code or a discount code you want to use on aarjahealth.se, you must add and activate the code in your shopping cart where it says "Gift card or discount code" before proceeding to secure the payment. Unless otherwise stated, the gift card only covers the price of the item you order, not other charges. It is not possible to purchase goods for a lower amount than the value of the gift card/discount code. You cannot combine multiple discount/gift card codes on the same purchase. If you have forgotten to enter the discount code/gift card code before payment, Aarja Health unfortunately cannot change this after the order has been placed.

It is not possible to use discount codes when ordering our gift cards, if this happens it will unfortunately be cancelled.

  1. Right of withdrawal

You have the right to return a purchase. For more information, read our guidelines for shipping, returns and complaints here. See also the Consumer Council or the Distance Selling Act.

  1. Optional third-party tools

We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations or conditions of any kind and without endorsement. We have no liability whatsoever arising out of or related to your use of any third-party tools.

Any use by you of any optional tools offered through the Website is entirely at your own risk and discretion and you should ensure that you are familiar with and agree to the terms and conditions under which the tools are provided by the relevant third party provider(s).

We may also in the future offer new services and/or features through the Website (including the launch of new tools and resources). Such new functions and/or services shall also be subject to these terms of use.

  1. Third Party Links

Certain pages, products and services available through our Service may contain material from third parties. Third-party links on this website may take you to third-party websites that are not affiliated with us. We are not responsible for investigating or evaluating their content or accuracy, and we do not warrant and will not be responsible for any third-party materials or websites, or for any other third-party materials, products or services. We are not responsible for any damages or injuries related to the purchase or use of goods, services, resources, content or other transactions made in connection with third party websites. Please read the third party's policies and practices carefully and make sure you understand them before making any transaction. Complaints, claims, concerns or questions regarding Third Party Products should be directed to the Third Party.

  1. User comments, feedback and other posts

If you, at our request, send certain specific submissions (such as contest entries) or without our request, send creative ideas, suggestions, plans or other materials, whether online, by email, by post or otherwise (collectively referred to as "Comments "), you agree that we may at any time, without limitation, edit, copy, publish, distribute, translate and otherwise use in any media any Comments you forward to us. We are and shall not be obligated (1) to keep any Comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is illegal, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise inappropriate or infringes any party's intellectual property rights or these conditions of use.

You agree that your comments do not infringe the rights of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain defamatory or otherwise illegal, offensive or obscene material, or contain computer viruses or other malicious software that may in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Comments. You are solely responsible for any comments you make and their accuracy. We are not responsible for any comments posted by you or any third party.

  1. Personal data

Your submission of personal data via our online store is subject to our privacy policy. To view our privacy policy, click here.

  1. Errors, inaccuracies and omissions

Sometimes there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, product shipping costs, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if the information on the Service or on any related website is inaccurate at any time without notice (including after you have placed your order).

We do not undertake to update, change or clarify information in the Service or on any related website, including, but not limited to, pricing information, except as required by law. No specified update or refresh date used in the Service or on any related website shall be taken to indicate that any information in the Service or on any related website has been changed or updated.

  1. Prohibited use

In addition to other prohibitions set forth in the Terms of Use, you may not use the Site or its Content: (a) for any unlawful purpose; b) solicit others to perform or participate in illegal acts; c) to violate international, federal, provincial or state regulations, rules, laws or local ordinances; d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, libel, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) submit false or misleading information; (g) to upload or transmit any virus or other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or to any related website, other websites or the Internet; (h) To collect or track personal data of other persons; (i) for spam, phish, pharm, fraud, spider, crawl or scrape. (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or related websites, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the Prohibited Uses.

  1. Disclaimer of Warranties; Limitation of liability

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, prompt, secure or error-free. We do not guarantee that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that we may from time to time suspend the Service indefinitely or discontinue the Service at any time without notice to you. You expressly agree that your use of, or inability to use, the Service is at your own risk. The Service and all products and services provided to you through the Service are provided (except as expressly provided by us) "as is" and "as available" for use, without any representations, warranties or conditions of any kind, either express or implied. implied , including any implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

In no event shall Aarja Health AS, our owners, directors, officers, employees, subsidiaries, agents, contractors, interns, suppliers, service providers or licensors be liable for any damages, losses, claims or direct, indirect, incidental, punitive, special or consequential damages of any kind, including but not limited to lost profits, lost income, lost savings, loss of data, compensation costs or similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising out of of your use of any of the Service or products acquired through the Service, or for other claims related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any Content, or loss or damage of any kind arising out of the use of the Service or any content (or product) posted, transmitted or otherwise made available through the Service, even if they have been advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the fullest extent permitted by law.

  1. Invalidity

In the event that any provision of these Terms of Use is determined to be illegal, void or unenforceable, such provision shall nevertheless be enforceable to the extent permitted by applicable law, and the unenforceable portion shall be deemed severable from these Terms of Use, shall such provision does not affect the validity and enforceability of other remaining provisions.

  1. Termination

The obligations and liabilities of the parties incurred prior to the subscription termination date shall terminate with this Agreement for all purposes.

These Terms of Use are effective until terminated by either you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our Services or when you stop using our Site. If, in our sole judgment, you fail, or we suspect you have failed, to comply with any term or delivery of these Terms of Use, we may also terminate this Agreement at any time without notice, and you will remain liable for all amount due and including date of termination; and/or from there may deny you access to our services (or parts thereof).

  1. The entire agreement

Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

These Terms of Use and any guidelines or operating rules published by us on this website, or in relation to the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service and supersede all prior or contemporaneous agreements, communications and proposals, whether they are oral or written, between you and us (including, but not limited to, previous versions of the Terms of Use). Any ambiguities in the interpretation of these terms of use shall not be construed against the draft.

  1. Applicable law

These terms of use and any separate agreements where we offer you services shall be governed by and interpreted in accordance with Swedish laws. The parties shall try to resolve any disputes amicably. The buyer can contact the Consumer Council for help in any dispute with the seller. If a settlement is not reached after mediation in the Consumer Council, the parties can request in writing that the Consumer Council refer the dispute to the Consumer Disputes Board. The Consumer Disputes Board's decision is legally binding four weeks after service. The seller will follow decisions made by the Consumer Disputes Board.

  1. Force majeure

Special circumstances beyond human control such as war, extensive labor dispute, blockade, fire, environmental disaster, serious infection that prevent the parties from fulfilling their obligations may release a party from the obligations. Such an exception applies on the condition that the operation cannot be carried out under these conditions. The other party must be immediately notified of the circumstances surrounding the use of this provision.

  1. Modification of the terms of use

You can review the most recent version of the Terms of Use on this page at any time. We reserve the right, at our sole discretion, to update, change or replace parts of these Terms of Use by posting updates and changes on our website. It is your responsibility to regularly check our website for changes. Your continued use of or access to our Website or Service after any changes to these Terms of Use are posted constitutes your acceptance of those changes.

  1. Disclaimer: NOT HEALTH ADVICE

The products and claims made about specific products on or through this website are not intended or endorsed to diagnose, treat, cure or prevent disease.

This website is not intended to provide a diagnosis, treatment or medical advice. Products, services, information and other content offered on this website, including information that may be provided on this website directly or by linking to third party websites, are provided for informational purposes only. Consult a physician or other healthcare professional regarding medical or health-related diagnoses or treatment options.

You should not use the information or services on this website to diagnose or treat health problems, or to prescribe prescription drugs or other treatment. You should always consult your healthcare professional and read the information from the product manufacturer and any product labels or packaging before using any medication, nutritional, herbal or homeopathic product or before starting any exercise or diet program or starting any treatment for a health problem. Individuals are different and may react differently to different products. You should consult your doctor about interactions between medications you take and dietary supplements. Comments made in any forum on this website by employees or website users are strictly their own personal opinions made in their own personal capacity and are not representations by us or that they represent the position or values ​​of Aarja Health AS. Product reviews by current or former employees or users of the Site are strictly their own personal opinions made in their own personal capacity and are not intended as a substitute for appropriate medical treatment or advice from a healthcare professional.

Dietary supplements are not intended to treat, prevent or cure diseases.