INTEGRITY POLICY

Owner of the website
Aarja Health AB ("us", "we" or "our")

Legal address: Kistagången 20B, 16440 Stockholm, Sweden.

Org. No. 559419-0513

Contact Us
If you have questions about our data protection at aarjahealth.no, you can contact us at:

Telephone number: +47 78 44 20 00

Email: support@aarjahealth.com or use our contact form .

 

What is this privacy policy for?

On this page, we inform you about our guidelines for the collection, use and disclosure of personal data that we receive from users of the website. We use your personal data to improve your experience of the website and to improve the website. We also use analytics on our website to learn more about how it is used and how we can improve it. By using the website, you consent to the collection and use of information in accordance with this policy.

This privacy policy contains information about how we handle your personal data. We encourage you to read the privacy policy carefully.

Who can the information be shared with?

  • Information sharing with third parties
  • Where is the information stored?
  • Your rights in relation to access, erasure and possible relocation.
  • Other purposes.
  • Cookies-
  • Email and phone

What data we collect and how we use it

When you visit the website, we automatically collect certain information about your device, including information about your browser, your IP address, time zone and some of the cookies installed on your device. When you browse the Website, we collect information about the individual web pages or products you view, which websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as "device information". We use the order information we collect generally to fulfill orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). In addition, we use this order information to:

Communicate with you.

Scan our orders for potential risk or fraud.

When you act in line with the preferences you have shared with us, we provide you with information or advertising relating to our products or services.

We use the device information we collect to protect against potential risks and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website , and to assess the success of our marketing and advertising campaigns).

Share your personal information
We share your personal data with third parties to help us use your personal data, as described above. For example, we use Shopify to run our online store - you can, for example, read more about how Shopify uses your personal data here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the website - you can read more about how Google uses your personal data here: https://www.google.com/intl/sv/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Aarja uses services from Hotjar Ltd. as a web analytics tool, Hotjar uses cookies and other technologies to collect information about visitor behavior and their devices, in particular device IP address (collected and stored anonymously), screen size, device type (unique device identifiers), browser used, location (country only ). Hotjar stores this information in a pseudonymized user profile. This information is not used by Aarja Health AS or Hotjar to identify individual users and is not combined with information about other individual users. You can find more information in Hotjar's privacy policy.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or otherwise protect our rights.

Behavioral advertising 

As described above, we use your personal data to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, visit the Network Advertising Initiative ("NAI") education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Hotjar: https://www.hotjar.com/legal/policies/do-not-track/


Additionally, you may opt out of any of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

Do not ask
Please note that we do not change our website's data collection and usage practices when we see a Do Not Track signal from your browser.

Cookies
Cookies are small text files placed on your computer when you download a website. We only use cookies to give you a better user experience on our pages so that you do not have to fill in fields again every time you are on our pages.

Collects device information using the following technologies:

"COOKIES" are data files that are placed on your device or computer and often contain an anonymous unique identifier. We use cookies on our website to improve the user experience. Cookies are small text files that a browser stores on your device, and they are used, for example, when a service wants to save information when you move from one website to another. If you do not want to use cookies, you can change your cookie settings at any time in your browser. Please note that disabling cookies may affect how our website works. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.

"LOG FILES" track actions that occur on the Site and collect data including your IP address, browser type, ISP, referring/exit pages and date/time stamps.

"WEB BEACONS", "TAGS" and "PIXELS" are electronic files used to record information about how you browse the website.

When you access our website, we ask for your consent to allow us to store cookies on your device.

In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card number), email address, and telephone number. We refer to this information as "Order Information".

When we talk about "Personal Information" in this privacy policy, we're talking about both device information and order information.

Email and phone
We use e-mail and telephone as part of our daily work. Relevant information that appears during telephone calls and e-mail exchanges that take place as part of customer management is registered in the customer system.

Our employees also use e-mail in general dialogue with internal and external contacts. The individual is responsible for deleting messages that are no longer relevant and at least annually to review and delete unnecessary content in the mailbox. Upon termination, the email accounts are deleted, but some relevant emails will normally be transferred to colleagues. Sensitive personal data must not be sent via e-mail.
We draw your attention to the fact that regular e-mail is unencrypted. Therefore, we do not encourage you to send confidential, sensitive or other confidential information via e-mail.

Your rights

You have the right to request access to, delete and correct your personal data collected and processed by us, as well as send us other requests based on applicable data protection laws (eg requests to restrict the processing of the data). In addition, you always have the right to prohibit us from sending you newsletters or other marketing communications.

In addition, if you are a resident of Europe, please note that we process your information to fulfill any contract we may have with you (for example, if you place an order through the Site), or otherwise to follow up our legitimate business interests such as mentioned above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Privacy policy - Swedish Data Protection Authority

Read what the Norwegian Data Protection Authority says about privacy policies.

Storage of data

When you place an order through our website, we will store your order information in our archive until you ask us to delete this information.

How we secure your data

We consider all personal information we collect to be confidential. Your data can only be accessed by our employees and some of our employees of the partner company when it is necessary for them to perform their work related to your data. The network and equipment of Aarja Health AS is secured by using appropriate measures to protect personal data against unauthorized access and accidental or unlawful destruction, alteration, disclosure, transfer or other unlawful forms of processing. We may outsource our processing of personal data to external service providers. In such cases, we enter into appropriate agreements with the suppliers to ensure that your personal data is treated confidentially and in accordance with this privacy policy and applicable laws. But remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Although we strive to use commercially acceptable methods to protect your personal information, we cannot guarantee its absolute security.

Change in this privacy policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on the website. You are advised to review this privacy policy periodically for any changes.